Privacy Policy
This policy explains what Counterly stores, why it is needed, and the choices available to business owners.
Last updated: 14 September 2026Information we collect
When you create an account, we process your email address, business name and authentication information. We also store the products, receipt settings, sales records and feedback you choose to sync.
Offline data
You can use Counterly without an account. In offline mode, business data stays in your browser on that device. Clearing browser storage or losing the device can remove it, so export backups regularly.
How we use information
We use data to operate billing, synchronize your workspace, provide support, prevent abuse and improve Counterly. We do not sell your business data.
Service providers
Counterly uses Convex for application data and authentication, Cloudflare for delivery and media infrastructure, and Hostinger for transactional email. These providers process limited data needed to provide their services.
Retention and deletion
We retain account data while your workspace is active and as needed for security or legal obligations. Contact us to request account export or deletion.
Security and contact
We use encrypted connections and server-side secrets. No online service is risk-free. For privacy questions or requests, email juvaidpb13@gmail.com.
